1. Overview

At VALRONIQO, customer satisfaction is our priority. We understand that sometimes a product or service may not meet your expectations. This refund policy outlines the conditions under which a refund may be provided.

2. Eligibility for Refunds

Refunds are available for eligible products and services under the following conditions:

Product must be returned in its original condition and packaging.
Service cancellation requests must be made within 14 days of purchase.
Proof of purchase is required for all refund requests.

3. Non-Refundable Items

The following items are not eligible for refunds:

Gift cards and vouchers.
Personalized products.
Services completed or digital products downloaded.

4. Process for Requesting a Refund

To request a refund, please contact our customer service team at [email protected]. Include your order number, the reason for the refund, and any relevant details. Our team will review your request and respond within 5 business days.

5. Refund Method

Approved refunds will be processed using the original payment method. Refunds may take 7-10 business days to reflect on your account, depending on your financial institution.

6. Contact Us

If you have any questions regarding our refund policy, please reach out to us at:

VALRONIQO Customer Service
Phone: (555) 123-4567
Address: 123 Business Avenue, Suite 456, Metropolis, NY 10123